{"id":1621,"date":"2017-08-01T13:18:53","date_gmt":"2017-08-01T13:18:53","guid":{"rendered":"http:\/\/www.battaussie.com\/blog\/?p=1621"},"modified":"2017-08-01T13:18:53","modified_gmt":"2017-08-01T13:18:53","slug":"complete-hp-webform-power-cord-replacement","status":"publish","type":"post","link":"https:\/\/www.battaussie.com\/blog\/complete-hp-webform-power-cord-replacement.htm","title":{"rendered":"How to Complete a HP Webform for Power Cord Replacement"},"content":{"rendered":"<h3 data-aura-rendered-by=\"12:1529;a\"><b>Determine if the Power Cord Needs Replacement<\/b><\/h3>\n<ol data-aura-rendered-by=\"12:1529;a\">\n<li>Unplug your power cord from the wall outlet.<\/li>\n<li>Locate the molded mark on the adapter end of the power cord.<\/li>\n<li>If the mark reads, &#8220;LS-15&#8221;, you have a potentially affected power cord and K12 encourages you to complete the Recall Instructions below.<\/li>\n<\/ol>\n<p><span data-aura-rendered-by=\"12:1529;a\"><b>Note:<\/b><\/span> If you do not have a LS-15 power cord, please continue using the cord that was sent to you.<\/p>\n<p><a href=\"http:\/\/www.battaussie.com\/hp-laptop-ac-adapter\/ppp012h_s-adapter.htm\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1622\" src=\"https:\/\/www.battaussie.com\/blog\/wp-content\/uploads\/2017\/08\/HP-PPP012H-S-Laptop-AC-Adapter-battaussie.png\" alt=\"\" width=\"610\" height=\"404\" srcset=\"https:\/\/www.battaussie.com\/blog\/wp-content\/uploads\/2017\/08\/HP-PPP012H-S-Laptop-AC-Adapter-battaussie.png 610w, https:\/\/www.battaussie.com\/blog\/wp-content\/uploads\/2017\/08\/HP-PPP012H-S-Laptop-AC-Adapter-battaussie-300x199.png 300w\" sizes=\"auto, (max-width: 610px) 100vw, 610px\" \/><\/a><\/p>\n<h3 data-aura-rendered-by=\"12:1529;a\"><b>Getting Started<\/b><\/h3>\n<p>Please go to the <a href=\"http:\/\/www.battaussie.com\/hp\/\">HP<\/a> website: https:\/\/ h30652.www3.hp.com\/ and then follow the instructions below. Entering the responses in the instructions will ensure that you are able to complete the process with ease.<\/p>\n<ol data-aura-rendered-by=\"12:1529;a\">\n<li>Fill out all the required fields in the <b>Getting Started<\/b> section:\n<ul>\n<li>Country<\/li>\n<li>Email Address<\/li>\n<\/ul>\n<\/li>\n<li>Select <b>YES <\/b>to: &#8220;Does the molded mark include LS-15?&#8221;<\/li>\n<\/ol>\n<h3 data-aura-rendered-by=\"12:1529;a\"><b>Validate Your AC Power Cord<\/b><\/h3>\n<p data-aura-rendered-by=\"12:1529;a\">In order to continue, you will need to know the notebook (laptop) Product name and serial number. To locate this information:<\/p>\n<ol data-aura-rendered-by=\"12:1529;a\">\n<li>Hold down the Function [Fn] key (lower left on keyboard) while pressing the Esc key (upper-left on keyboard).<\/li>\n<li>Your computer will display the information.<\/li>\n<\/ol>\n<p><span data-aura-rendered-by=\"12:1529;a\"><b>Note:<\/b><\/span> If the step above does not display the information, check the product label located on the bottom of your unit or inside the <strong><a href=\"http:\/\/www.battaussie.com\/hp\/probook-4520s-battery.htm\">Hp proBook 4520S laptop battery<\/a><\/strong> compartment.<\/p>\n<ol start=\"3\" data-aura-rendered-by=\"12:1529;a\">\n<li>Enter the Notebook Product Name and Serial Number into the designated fields on the HP Recall page.<\/li>\n<li><b>Please select the following responses to the next set of questions under IDENTIFY AND PROVIDE THE DATE CODE FOR THE AC POWER CORD and ADAPTER CT CHECK (even if you can see the Date Code):<\/b>\n<ul>\n<li><b>YES <\/b>&#8211; Do you have one of the pictured labels as shown above?<\/li>\n<li><b>NO <\/b>\u2013 Can you read the numbers on the label?<\/li>\n<li><b>NO <\/b>\u2013 Do you have the <a title=\"HP Pavilion DV6000 Laptop AC Adapter\" href=\"http:\/\/www.battaussie.com\/hp-laptop-ac-adapter\/pavilion-dv6000-series-adapter.htm\">HP Pavilion DV6000 AC Adapter<\/a> that your power cord plugs into?<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<ol start=\"5\" data-aura-rendered-by=\"12:1529;a\">\n<li>Retype the \u201ccharacters\u201d in the validation picture and then click <b>Validate<\/b>.<\/li>\n<\/ol>\n<h3 data-aura-rendered-by=\"12:1529;a\"><b>Ship To Information and Plug Type<\/b><\/h3>\n<ol data-aura-rendered-by=\"12:1529;a\">\n<li>Please complete all required address fields in the \u201cShip To Information\u201d section and then click <b>Place order.<\/b><\/li>\n<li>Since this is an International recall, you will be asked to verify the type of plug you need for the AC Power Cord. View the picture and then click <b>Continue<\/b>.<\/li>\n<\/ol>\n<h3 data-aura-rendered-by=\"12:1529;a\"><b>Confirmation and Additional Information<\/b><\/h3>\n<ul data-aura-rendered-by=\"12:1529;a\">\n<li>The next screen you see is a confirmation page, please review and print for your records.<\/li>\n<li>You should receive a replacement AC power cord within approximately 3-5 business days. Please allow additional time for shipping to some locations.<\/li>\n<li>Disposal instructions for the defective AC power cord will be included with your replacement.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Determine if the Power Cord Needs Replacement Unplug your power cord from the wall outlet. Locate the molded mark on the adapter end of the power cord. If the mark reads, &#8220;LS-15&#8221;, you have a potentially affected power cord and K12 encourages you to complete the Recall Instructions below. Note: If you do not have [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,235,4,6],"tags":[828,829,804],"class_list":["post-1621","post","type-post","status-publish","format-standard","hentry","category-how-to","category-laptop-ac-adapter-tips","category-laptop-batteries-tips","category-tech-info","tag-hp-pavilion-dv6000-ac-adapter","tag-hp-ppp012h-s-laptop-ac-adapter","tag-hp-probook-4520s-laptop-battery"],"_links":{"self":[{"href":"https:\/\/www.battaussie.com\/blog\/wp-json\/wp\/v2\/posts\/1621","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.battaussie.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.battaussie.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.battaussie.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.battaussie.com\/blog\/wp-json\/wp\/v2\/comments?post=1621"}],"version-history":[{"count":1,"href":"https:\/\/www.battaussie.com\/blog\/wp-json\/wp\/v2\/posts\/1621\/revisions"}],"predecessor-version":[{"id":1623,"href":"https:\/\/www.battaussie.com\/blog\/wp-json\/wp\/v2\/posts\/1621\/revisions\/1623"}],"wp:attachment":[{"href":"https:\/\/www.battaussie.com\/blog\/wp-json\/wp\/v2\/media?parent=1621"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.battaussie.com\/blog\/wp-json\/wp\/v2\/categories?post=1621"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.battaussie.com\/blog\/wp-json\/wp\/v2\/tags?post=1621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}